It is essential to have an online solution for your business in order to remain competitive in the market. Over the past couple of years, technology has evolved significantly. There are several innovations on every corner. That includes taxis. With increasing competition from cheaper transport services such as Uber-like or car rental businesses that can provide similar amenities at lower costs while still providing better customer service than the traditional taxi firms do. being able to adjust quickly enough can help you set your taxi above the rest of the taxis looking into launching their version as well.
There are many types of taxi apps on the market. One type of app is specifically designed for established businesses in desperate need. This app permits customers to make reservations for rides, and also expands the number of customers they serve. It also aids drivers discover fares that are more likely than ever.
The team that developed the app recognized the different requirements of passengers and drivers, which resulted in two separate applications. This gives drivers as well as passengers greater control, allowing them to have access to the features they need.
These are the essential features for driver apps
As the taxi industry continues to compete with other taxi companies an important aspect in maintaining loyalty to customers is to ensure that drivers have access and control over their application. Driver-friendly features give new customers and those who are already customers to concentrate on the work with less stress which will result in better service delivery for everyone.
Vehicle Tracking System (GPS).
Drivers prefer mobile apps that are effective and efficient for their job. GPS tracking systems pinpoint the location of the person in question, however once they have shared permission, it’s easier for a driver in need of finding them at any time because they be aware of where loved ones are going.
Button Availability
Drivers are now able to use their smartphone to indicate they are open to any new requests or to pick up information. This means they’ll be automatically notified whenever there’s a new request which gives them the chance to find a different fare with all necessary information like location.
Driver Dashboard
The new feature will allow drivers to compare their performance with other participants, as well as gain valuable information about their travels. They can also read customer feedback from previous rides for any positive or negative comments that were left by riders prior to deciding if this is something to improve on to improve their performance in the future.
SMS Alerts and Emails
Important notifications will be sent to cabs via SMS or by email. You can answer your passengers’ inquiries via a simple interface. This is great for both passengers and the cabs.
Start/End your ride
The easiest way to locate your location is to use maps. This map will reveal the locations where drop-off and pickup points are available and makes it easy for all parties.
Accept/Decline Cab Requests
The user will be informed within a matter of seconds if the driver accepts or denies their request to transport. If the driver fails to respond within 15-30 seconds after receiving the notification through the app, this indicates that there’s no vehicle within the vicinity that could transport them.
For more information, click driver app